SHIPPING Policy
NB During promotional and/or sales periods, shipping costs may be subject to changes .
All Customers who place an order establish a commercial relationship with AMBROSIO STORE and therefore undertake to accept delivery of their package. If for any reason the customer refuses delivery of the shipment or requests the return to the sender , any shipping costs charged to AMBROSIO STORE will be deducted from any refund due to the Customer .
Orders are shipped from AMBROSIO STORE (via GLS courier), Monday to Friday 10:00-17:30. Orders placed over the weekend will be processed starting from the following Monday morning.
We would like to remind our new customers that AMBROSIO STORE can ask Paypal to verify the transaction , also by contacting the counterparty bank, before the actual charge is made to the customer's credit card. This verification could cause some delay in the shipment of your first order.
Orders for items already available are shipped the first working day following the day on which the order was placed, subject to confirmation of the availability of the goods, delivery times are generally 2/3 working days, depending on availability delivery times may be longer.
Your credit card will be charged on the day of your order.
To modify an order or change the shipping address or payment method, if you have confirmed the same by mistake, you can contact us at the email address info@ambrosiostore.com before the order is shipped.
In all cases AMBROSIO STORE reserves the right to postpone shipment if events with causes of force majeure occur.
Shipments in Italy and abroad are made via Express Courier by AMBROSIO STORE As required by trade laws, all shipments are accompanied by an official invoice declaring the value of the individual items in Euros. For sale items, the invoice shows the discounted amounts.
AMBROSIO STORE shipments are not insured against theft and accidental damage but it is possible to request insurance. If expressly requested, once the shipment reaches its destination the insurance loses its validity.
The assortment available on AMBROSIO STORE reflects the exact availability of each item by size and color . The website is in fact connected in real time with all the warehouses belonging to AMBROSIO STORE . Once the order request has been received, the Orders department reserves the right to reconfirm the availability of the purchased items, the validity of the credit card transaction and to verify the details of previous transactions carried out by the Customer on AMBROSIO STORE . In the event that the items ordered are not available , or if for some reason the order cannot be fulfilled as requested by the Customer, the Orders office will promptly notify the Customer .